Account and Data Deletion
Delete inside the application
Sign in, open Profile → Account & Privacy, optionally download your data, then choose account deletion. Confirm your account email and the irreversible deletion checkbox. Password accounts require the current password; social-only accounts require a fresh verification of a connected Google/Facebook account.
What is removed
Your account, social links, reset tokens, preferences, private catalog entries, inventory, storage, movements/corrections, projects, photo records and currency history are removed from the active database. Project photos are scheduled for physical erasure and normally removed immediately; failed cleanup is retried. Shared catalogs and other users’ records remain. All sessions lose access when they next contact the service.
If you cannot sign in
Email support@my-filaments.com with an account-deletion request. We will verify identity proportionately and handle the request under applicable privacy law. You do not need to provide your password by email. Deleting this account does not delete Google/Facebook or copies already held by those providers. You can also remove the app from their account settings.
Backups and legal limits
Restricted backup copies expire on their rotation schedule; operator-managed backups are retained for at most 30 days, while provider cycles depend on the plan. Records required for a specific legal duty or claim may be retained only as necessary and with restricted access. See the Privacy Notice for details. For a status update on your request, contact support@my-filaments.com.